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Using WebShield

NOTE: This article is for using WebShield within TotalAV - for the standalone application please see our guides by clicking here.

TotalAV's WebShield uses cloud-based technology to provide the first line of defense against online malware, phishing and other harmful websites. It does this by checking and filtering any websites you visit against our block list.


When you first use TotalAV, WebShield should be enabled. You can check whether WebShield is enabled by doing the following:

Open TotalAV

Settings

Click the gear/cog icon on the left hand navigation to open the settings.

Click **Advanced

Advanced Settings

Under Security you will find Enable Webshield, and under System Start you will find Automatically enable Webshield at system start. Both should present as enabled.

If neither are enable, we recommend that they are toggled on to allow your computer to be protected at system start.

When visiting a page with WebShield enabled you will see a block page appear. This will be due to the fact that Webshield has detected malicious activity and has blocked you from going any further.

Simply click on Back to Safety, to return to the previous page you were on. If you believe the page was safe, and Webshield has made a mistake, click here to submit a false positive report.

NOTE: You are not logged into an account. To login please click here.

You can check whether WebShield is enabled by doing the following:

  • Open TotalAV
  • Click the Fingerprint
  • Click WebShield

    • If you need to enable WebShield, it will show you the button to "Enable WebShield".

    You can also adjust the settings of WebShields by clicking the cog/gear icon on the top right.

    Here you can

  • Enable or Disable TotalAV WebShield
  • Toggle whether TotalAV Automatically enables at System Start
  • Toggle whether 'Low Trust' websites are blocked
  • Toggle whether Cryptomining URLs are blocked
  • Set the frequency of definition updates
  • Add websites to allowed list

    • NOTE: You are not logged into an account. To login please click here.

    WebShield on macOS® is used within Safari®. Follow the steps below to enable WebShield in Safari.

    Open TotalAV

    Select WebShield on the left navigation menu.

    WebShield Menu

    Click Enable Now for Safari.

    WebShield Setup Menu

    Click Open Safari Preferences.

    Extensions Menu

    Click on the tick box of the TotalAV WebShield Extension, in the list given on the left of the Extensions menu.

    System Warning Message

    Please know that TotalAV's WebShield can read and alter every web page you visit, for any potential sites related to malware or scams.

    Click Turn On.

    WebShield is now enabled

    The extension is also available on Google Chrome and Microsoft Edge. Check out our guides by clicking here.

    NOTE: You are not logged into an account. To login please click here.

    WebShield on iOS® is used within Safari®. Follow the steps below to enable WebShield in Safari.

    Find iOS® Settings

    iOS® Settings

    Once Settings is opened, scroll down until you find Apps.

    Apps

    In the Apps menu, scroll down until you find Safari.

    Safari

    Scroll down in the Safari menu, until you find Extensions. Tap on Extensions.

    Extensions

    In the Extensions menu, tap on TotalAV Webshield.

    Activate TotalAV Webshield

    Tap on Allow Extension.

    Confirmation

    Check that the Allow Extension is toggled on correctly. With that, you can allow Webshield to be enabled in your Private Browsing windows, for extra online protection.

    Return to TotalAV

    Exit Setting and return to the TotalAV. You enable Webshield by tapping on the Webshield is Off icon.

    TotalAV WebShield will now be active on your device, and will be active on your Safari browser.

    NOTE: You are not logged into an account. To login please click here.

    To enable WebShield on Android follow the steps below.

    Open TotalAV

    Tap on WebShield.

    WebShield Menu

    Tap Turn WebShield On

    Processing of your Data Agreement

    Please know that we do not log or link your online activities to your identity device, IP or email. WebShield will only collect minimal data such as URLs related to malware or scams.

    If you agree with the above, tap on Agree.

    Instructions Menu

    Tap on Go to Settings.

    Accessibility Menu

    Tap Installed apps (this step may be skipped on some devices).

    Installed Apps Menu

    Tap Tap TotalAV WebShield.

    TotalAV Webshield Activation

    Toggle the switch to on, to activate WebShield.

    Permissions

    Tap Allow.

    Confirmation

    The toggle switch should now display as On.

    Return to TotalAV

    Open TotalAV again, and WebShield will be activated on your device.

    NOTE: You are not logged into an account. To login please click here.