Account Queries
If you need assistance with your query and would like to speak to a member of the team, please fill out our support contact form here and one of our team will respond to you soon.
FAQs:
Where do I go to Login to my Dashboard?
To login to your online portal, please click here.
How do I reset my Password?
You can reset your account password here.
How do I find my account credential?
If you are unsure of your account credentials, please refer to our Transaction Search page, if you are unable to access your account online, please use the Account Recovery Tool here.
For step-by-step instructions or to resolve common issues, please visit our Help Center.
Reset Password
If you have forgotten your password, click here to reset it.
Please check your Spam folder and allow up to 15 minutes for the email to be received.
If you are still unable to reset your password, please reach out to our team here.
Account Recovery
If you have forgotten your password and are unable to receive and open emails to the registered email, you can submit an Account Recovery request.
Our Account Recovery Tool is designed to verify your identity without relying on email verification. Instead, we ask you to provide us with details about your account and answer a few security questions. By doing so, we can quickly and accurately verify your ownership and grant you access to your account.
If for any reason we are unable to verify your ownership, you can send us a request to review. Our team will then investigate the matter and work with you to help you regain access to your account.
To send an Account Recovery request to our team to assist you recovering your account, please visit our Account Recovery Tool by using the button below:
Update Your Information
Once logged into an account, you can update your profile by clicking here or visiting your Dashboard. This allows you to set your email address, first name, last name, phone number and password.
Adding Additional Devices
Once logged in, you can add, remove and manage devices by using your dashboard online.
Otherwise, get started by downloading our software today by using the button below: